Support

SUPPORT TICKETS

  • If you have an account, please create a support ticket through the account portal. Visit https://portal.beaverriver.ca/
  • If your issue is related to a network outage, or property damage please call our customer care line and press option #2.
  • We try to answer your questions within 12-24 hours. However, if any delay occurs, it doesn’t mean that we forgot about you. Some of the issues require testing and analyzing, so we can resolve it effectively.
  • Support schedule is Mon – Fri: 8.00am – 8pm. Sat-Sun: 9am – 5pm
  • Please note! We do-not provide support for customer owned equipment.

Billing Information:

(306) 450-3240 ext 3

Monday to Friday, 8am – 5pm

Sales Information:​

(306) 450-3240 ext 1​

Monday to Friday, 8am – 5pm

Support Call Centre:​

(306) 450-3240 ext 2

Mon-Fri 8am–8pm
Sat-Sun 9am-5pm

Support Request Form